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>> Visit our company page on Facebook!
1. PRICES:
All prices may be shown in Euro, USD, SEK, GBP, PLN or NOK. (Click here for Currency Converter.)
2. WORLD WIDE SHIPPING
We ship to all countries, insured, by post with Certified Mail Service (REK).
It is fast and reliable and cheap. UPS / DPD on request (prices are much higher).
For standard shipping charges please see your shopping cart.
We will not be held responsible for any duties or international customs fees that you may be
charged in your country. These fees are the sole responsibility of the customer.
After you have placed your order you will see an order confirmation on the screen as well as
payment information. You will also receive an order confirmation by e-mail
(including payment link). make sure our email are not filted as spam, allow all mails from
@01media.com
The package will be shipped from us as soon as your payment is registered, usually the
same or the next business day after you have made your payment. As soon as it is shipped
you will receive a delivery confirmation e-mail with package tracking nr.
Within Europe the package will arrive to you within 3-10 business days after shipping.
Outside Europe the package will arrive to you within 5-15 business days after shipping.
NOTE! Please provide always the correct shipping address and your telephone number to
prevent problems. We will not be responsible for lost packages due to wrong address. If we
get back the package we will send your purchase again but shipping will then be charged
again.
>> PACKAGE TRACKING LINKS (click here)
3. SECURE PAYMENTS
We offer 100% secure transactions through AllPay.pl payment gateway or IBAN bank
money transfer (within EU countries only).
4. ORDER CANCELLATIONS & REFUNDS
You can only cancel an order if it`s not shipped yet. Please use the contact form in our
web shop. Please always write your order number and always use same email address
that you have used placing your order.
If you have already made a payment we will return your money to your account. You
will be charged a small handling fee (depending on the bank or payment method).
5. WARRANTIES, REPLACING & RETURNING ITEMS
All our new products have a one-year warranty against any manufacturing defects. If the
item is faulty we will replace it a.s.a.p. However we will not return shipping charges. The
customer is responsible for all return shipping charges.
NOTE! Before you return any items please contact us and receive an RMA number (return
number). To get it please use the contact form on our web site. If you returned an item
without the RMA number or the item is without any errors, we will charge you a service-
and
shipping fee.
6. YOUR PRIVACY
We are committed to protecting your privacy. We use the information we collect about you
only to process orders efficiently. We do not sell, trade, or rent your personal information to
other companies. Our cookies do not store any personal information and are used only for
visitor statistics purposes.
7. CONTACT & HELP
We are always here if you need help. To contact or customer service and technical support,
please use the contact form on our web site. Provide your name, e-mail and order nr. We
guarantee prompt reply to all e-mails! (we speak English, Swedish and Polish)
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